About us
Where it all began
It all started with our founder, Amanda Faramus. With over 17 years of experience in legal firms as an Executive Assistant, she knew her skills were undeniable – but it was more than technical excellence that set her apart: determination combined with a forward-thinking attitude made lasting changes wherever she went!
Her values have guided us for over 15 fantastic years: passion, connection, and service lie at the core of VA Agency’s mission statement.
About the Team
Our team of hard-working and friendly VAs pride themselves on delivering exceptional results: delivering what you need, when you need it.
All our VAs work from home but maintain the professional standards you’d expect to see in an office setting. It’s win-win: the team enjoy flexibility and variety in their work, whilst you can take advantage of a wealth of relevant experience at a fraction of the cost of hiring someone full-time.
Amanda has personally vetted all of the amazing Virtual Assistants that work in our team. We only take on the best VA’s, as we recognise how important this is…not only for our clients to succeed but also to make our business work!
Amanda is skilled at making both her clients and her VA’s top priority – when everyone is happy, everyone succeeds!
As a result, Amanda places real importance on recruiting the right Virtual Assistants to her team. Not only must they demonstrate the practical skillsets our clients require but they must also show the interpersonal skills and character consistent with who Amanda is. Speaking with Amanda, you’ll quickly realise exactly what this means!
All of our team are proactive in communication with clients as well as reactive; have a very friendly disposition; are passionate in everything that they do and committed to delivering great service for our clients.
Our key to success?
Quite simply: collaboration and communication. We listen to your needs and partner you with the VA best-suited to your needs – it’s never one VA fits all. Every single member of our VA network is rigorously vetted before joining the team, and we take the time to learn about you and your business to ensure that your VA is perfectly matched to your requirements.
What we do best and how it works
Everything we do is about perfectly matching a VA to our Clients requirements.
We know how daunting it can be to even think about hiring someone to join your team, so we’re here to take the hard work out of it!
Our Discovery Call gives us the opportunity to fully understand your challenges and allows us to get to know you. It means we can match you with the perfect VA so we can start providing the right solutions from the word go.
It also gives you the opportunity to meet the management team and address any concerns you might have, especially if this is your first time working with a Virtual Assistant.
Our Steps
Discovery Call – A free 30-minute consultation to learn about you and your business
Briefing – Following our discovery call where you let us know what you needed, we create a brief to start finding you the perfect fit
Recruitment – We carefully handpick the right VAs for your consideration using our tried and tested process
Introduction – Once you’ve chosen your preferred candidate, we arrange an introduction call to ensure it’s the perfect fit for you both
Onboarding – Everything you need in order to get started effectively, efficiently, and on the right footing
Reviews – We don’t leave you at onboarding, both you and the VA will be reviewed regularly to make sure everything is running smoothly.
It really is as easy as that! Book your Discovery Call today to get things started.
’We have been working with VA Agency since February 2020. We were looking for social media management and admin assistance and we were matched with a VA who just got what it was we wanted, put together a plan of action and executed it seamlessly. We would highly recommend their services.’’
Send us a message
Cave Grove, Emersons Green, Bristol, South Gloucestershire, BS16 7BR.
Mobile: 07585 110163 Email: info@vaa.support
Registered with the ICO
Professional Indemnity Insurance